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Because here at brandenite we care to provide the best branding solutions, we have created a questionnaire for you to fill to keep us on track with the quality of our services, we would love it if you can take a minute or two of your time and fill out this questionnaire.

Questionnaire

1. Have you been a client at brandenite? Yes Not Yet

2. How did you hear about us?

3. What kind of services did we provide you?

Graphic Design Web design Marketing Advertising All of the above

4. Did the sales assistant understand your needs and requirements? Yes No

5. Did the sales assistant give you understandable explanations about our services? Yes No

6. Did you find our services suitable for your purposes? Yes No

7. Where you satisfied by the brand management? Very satisfied Satisfied Dissatisfied

8. Rate the following from Excellent to good to poor

Staff Service Excellent Good Poor Clarity of the procedures Excellent Good Poor Speed of the service Excellent Good Poor Staff Competence and reliability Excellent Good Poor Creativity offered by brandenite Excellent Good Poor

9. Were you satisfied with the quality of the products or service provided by brandenite?

Very satisfied Satisfied Dissatisfied

10. Have you ever had problems with or reasons to complain about the services provided by Brandenite?

Yes No

11. If yes, can you please briefly describe the problem and indicate when this occurred?

12. Have your complaint been dealt with....

Efficiently Quickly Professionally and seriously All of the above Hasn't been dealt with

13. Would you be interested in keeping a long professional Relationship with us in the future?

Yes No

14. If no please explain why